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Shipping & Returns

International shipping is available to everywhere and will be applied automatically at checkout – please contact me if you have any problems checking out. Please note i am not responsible for any customs or taxes that may be applied in your country on arrival. Please also allow at least 2 weeks for your order to arrive once posted.

These rates are a flat rate so you can purchase multiple items for this same cost.

Free shipping (Australia only) for orders over $200 or if you have an order in and want to combine shipping use the code ‘freeship’ to have both orders shipped together – if this code is used out of either of these situations then you will be sent a shipping invoice for the relevant amount which has to be paid before your order can be shipped. Please contact if you need to discuss.

Australian shipping costs will be charged GST at checkout.

Rates:

Shipping Rate 1 Rate 2
Australia $9 $12
New Zealand $18 $28
Asia (e.g. China, HK, $20 $35
Malaysia, Singapore, S.Korea)
Rest of World $30 $50

I offer $9 flat rate shipping Australia wide for most products (includes tracking but not signature or insurance) – unfortunately with increasing postage costs i have had to make larger items such as play mats and wood blocks postage of $12 (Rate 2 as above) – you have the option at checkout of also selecting registered post for an additional $3 and express post for an additional $3 – please note custom made products cannot be express posted at this stage unless you contact me to arrange first.

Any lost items will have an investigation launched with Australia Post before any further action is taken.

All ready made purchases are processed within 2-5 working days usually. Play mats are all made to order unless otherwise stated as ready made – turn around time is quoted on each product page for those but is usually 4-8 weeks.

GST
GST (Goods & Services Tax) is applicable to Australian customers only and is applied to the price automatically.

BACK ORDERED PRODUCTS
Any products available to order but which are back ordered have a turn around time usually of approximately 2-5 weeks.

RETURNS:

We do not refund for change of mind. If a product is faulty or a description misleading or inaccurate we will gladly refund the cost of the item within 7 days of purchase. Strictly no returns or exchanges on custom orders, sale or discounted items unless it is Babee & Me error. We do not refund until the item has been returned to us. Please contact us with details. Contact

The product(s) must be as new, ie: unused, unworn, unwashed, undamaged, unsoiled and in their original packaging and/or tags attached.

Custom orders are non refundable due to there nature which often involves getting fabrics in specific to your order – every effort is made to ensure your goods are just want you wanted!

Any other questions please contact us: Contact BaBee & Me

Babee & Me is a registered business, registered trademark and holder of an ABN. All products are fully insured.

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